Copacabana Beach Hotel Acapulco

Patricia

couple

9.0

The sea view is fantastic

Reviewed from

Humberto

family_with_children

8.0

We will be coming back

Reviewed from

Graves

extended_group

6.0

It was just okay

Reviewed from

Kaley

Solo traveller

1.0

I have never wrote a review for a hotel before. But this was the worst hotel ive stayed at. I guess you get what you pay for. All of the staff from the front desk and at the buffet were super condescending and rude! I will say the bar staff and servers outside were really sweet! I got there to check in and they tried to argue that i didnt have the all inclusive, until they had to check 3 times! If i didnt advocate for myself they would have tried to charge me extra. The staff chases you after every meal, drink or snack you consume, to sign a receipt which is super odd. Talking about food, the food was really bad. The chilaquiles were soggy. Just no effort. Every time i tried to exchange dollars for pesos they would have an attitude and at one point told me they didnt have cash- which was a lie because i went back shortly after and they had cash. The elevators would take 5+min to get to your floor. Even though there were 3 of them. I will say next time i will pay the extra couple hundred for better experience. These people need customer service training

Reviewed from

Juan

family_with_children

10

Ok

Reviewed from